- Standard Shipping: $5.95 (3-7 business days)
- Expedited Shipping: $12.95 (2-3 business days)
- Free Shipping: Enjoy free standard shipping on orders over $50
- International Shipping: $15.95 (7-14 business days, may vary by region)
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Tracking Your Order
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your purchase within 30 days of the delivery date for a full refund or exchange.
Return Conditions
The item must be in its original condition and packaging. Custom or personalized items are non-returnable unless they arrive damaged or defective.
Return Process
To initiate a return, please contact us at [your contact email] with your order number and reason for return. We will provide you with return instructions and a return shipping label.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions about your order, please contact us at hello@posterpoetry.com. We are here to help!